Manage Your Account

To apply for an account please click here. Our online application is easy to complete and should only take a few minutes. We will ask some personal details and information on your trading experience.

Yes, we offer a free demo account which contains £25,000 virtual funds. This allows you to try out our platform in a risk-free environment and practise trading strategies and techniques. Please note that our demo account only contains a limited range of markets.

We will process your application within 24 hours, often much sooner (Monday – Friday). You will be notified of the status of your application by email. On occasions, you may need to provide us with additional identification documentation to support your application and we will let you know by email if this is the case.

If you need any help with the application form please call our Client Services Team on 01923 832 682 or email cs@spreadco.com

FOR NON-UK OR NON-EEA RESIDENTS:
It is a requirement of the UK financial services regulator, the Financial Conduct Authority, that we verify your identity. In order for us to do so you will need to provide us with the following documentation:

PROOF OF IDENTITY
One of the following:

• Valid Passport
• Valid National Identity Card
• Valid Full Photo Driving Licence UK/EU (if it was provided as a proof of identity then it cannot be used as proof of address)

PROOF OF ADDRESS
One of the following, to be dated within last three months:

• A re-occurring utility bill (dated within the last 3 months – please note a mobile phone bill will not be accepted)
• A re-occurring bank, building society, credit card, mortgage or other financial services provider statement (dated within 3 months)
• Letter from a Government Agency (e.g. Tax Office)
• Tenancy agreement (dated within 6 months)
• Valid Photo Driving Licence UK/EU (if it was provided as a proof of identity then it cannot be used as proof of address)
  *Please note that mobile phone and internet statements are not acceptable.

Please do not send original documents.

Copies from non-UK or non-EEA countries must be certified by one of the following:

• Practicing lawyer
• Accountant
• Notary public
• Member of the judiciary
• Civil servant
• Serving law enforcement officer

The photocopied documents have to be certified with the wording: “Certified as a true and complete copy of the original”. The “certifier” has to sign and date the documents, also providing their full name and contact details.
The documents also have to be stamped with the certifier/company’s official stamp.”

It is important that you understand the risks involved in trading before you open an account. Spread betting and CFD trading involve a high level of risk and can be complex, so it’s important to understand the basics of trading and the risks involved. We strongly encourage you to try our demo account to help you learn about spread betting and CFD trading and practice trading without risking real money.

Once you’ve received confirmation that your account has been opened you can log in via our website or the mobile app. To log in you will need to enter your registered email address and the password from the account activation email. There are three different versions of our trading platforms available to Spread Co clients: Web (browser-based), iPad and mobile (Android and iPhone). To log in you will need to select ‘Log In’, which is located on the right hand corner of the website or on the opening page of our iPad and mobile apps. Then you may log in to either a ‘Live’ or ‘Demo’ options (depending on your account) using the username and password provided to you in your account activation email.

Once you’ve received confirmation that your account has been opened you can log in via our website or the mobile app. To log in you will need to enter your registered email address and the password from the account activation email.

When you first log into your account there will be pop up open on your platform, please click the link. This will open a separate web tab to the client portal where you will be asked to log in using your account details (username and password). Once logged in you will be instructed to enter your National Client Identifier, please note that this a regulatory requirement and you are unable to trade on your account until this is completed. Once the required information has been submited by clicking the confirm button you can close this page. We suggest refreshing your web platform once this has been completed.

If you have not logged in for a while, don’t worry. All you will need to do is log in using the details that were sent in your original activation email. However, if you have forgotten your details you can have them resent to your registered email address. To do so, please click the login link, which is at the top right hand corner of the website, and choose either Demo or Live, this will take you to a logon page. From here you will need to click on the reset password link which is located on the bottom left of the window. If you need any help please contact one of our sales team on +44 (0) 1923 832 659

If you need to amend any of your personal details, please contact our Client Services Team on +44 (0) 1923 832682. Please note that should you wish to amend details such as your address or bank information, further documentation may be required.

After three failed attempts, your access to the trading platforms will be suspended for security reasons. Please contact our Client Services team on +44 (0) 1923 832682 to unlock your account. Alternatively, you can email us from the registered email address requesting for the account to be unlocked.

You will need to click on the relevant login button on the top right hand corner of the website. This will then take you to a logon page. From here you will need to click on the reset password link which is located on the bottom left of the window. This will generate an email to your registered email address which will contain a new password.
Please do not copy and paste the password from the email to the password field on the trading platform. It is best that you type it in manually. You will be given the option to amend the new password to something more memorable once you have logged in.

You will need to notify our Client Services team in writing, either from your registered email address or by post, to our registered office address. Prior to the account being closed you will need to withdraw any funds in your account. We may contact you by phone to confirm your closure. If we are unable to contact you by phone we will always send you an email. You may need to reply to that email to confirm your closure request. If you need any help please contact one of our sales team on +44 (0) 1923 832 659